Guide
Prepare your eSIM before you fly: a pre-departure checklist
Check device compatibility, confirm your EID, and read your plan’s activation rules before installing your travel eSIM.

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Prepare your travel eSIM before you leave by checking your phone and your plan’s activation rules. Some plans start their validity when installed, so the right time to install depends on your plan. Here’s a short checklist to work through before your flight.
1. Confirm your phone actually supports eSIM
Not every phone supports eSIM, and support can differ between sales-region variants of the same model family. Confirm your exact device before buying:
Check the manufacturer’s specifications for your exact model and sales region, then look for eSIM settings and the EID using the manufacturer’s instructions. Google places the Pixel EID on the box or under About phone → SIM status; Samsung documents it on the box or under About phone → Status. See Google’s identifier guide and Samsung’s eSIM guidance. A missing EID in a dialler result alone is not a final compatibility verdict.
An EID does not prove that your unit is carrier-unlocked or compatible with every travel package. Regional variants can differ: Apple’s international eSIM guidance describes model-specific differences for mainland China, Hong Kong and Macao. If the specifications and phone settings disagree, ask the manufacturer or provider to confirm your exact unit before ordering.
2. Make sure your phone is carrier-unlocked
An eSIM-capable phone that’s still locked to your home carrier generally can’t add a second, independent eSIM profile for another network. If you’re not sure, ask your current carrier or check your phone’s settings for a lock status message. Sort this out days in advance — unlocking sometimes takes time.
3. Read the activation timing before you install
Some plans start their validity when installed; others start on the first connection in a covered country, on purchase, or through a manual activation step. Read the rules for your specific plan before installing or connecting. If validity starts on installation, install only when you are ready for that period to begin. For first-connection plans, check whether your current location is covered before turning the line on.
4. Install on stable Wi-Fi when your plan allows
Your eSIM order arrives by email with a QR code and, usually, manual activation details as a backup. Allow time on a stable connection to follow your package’s installation instructions when its activation rules permit; installation time varies by device, connection and required steps.
The general steps are the same across devices: open the QR code from your delivery email (ideally on a second screen or printed), then on your phone go to your cellular or SIM settings and choose to add a new eSIM by scanning it. Label the new line clearly — “Japan eSIM” or similar — so you don’t confuse it with your primary number later.
5. Set mobile data — but not yet roaming
Once installed, select the new eSIM for mobile data in your phone’s settings, but leave your primary SIM as the line for calls and texts. Leave data roaming on the new eSIM turned off until you actually arrive, unless your plan’s instructions say otherwise — this avoids accidentally starting a destination-triggered plan early via a stray connection at the airport.
6. One more thing: think before you delete it
Many eSIM profiles are single-install: once deleted from a device, they cannot be reinstalled or moved to a new phone, even if the plan still has unused data. If you’re switching phones before or during a trip, check your plan’s install limits first — don’t delete an active eSIM “just to be safe” without checking.
The night-before checklist
- Confirm eSIM support for your exact model and sales region; locate the EID using the manufacturer’s instructions
- Confirm the phone is carrier-unlocked
- Read your plan’s activation rules before installing or connecting
- Install on stable Wi-Fi when your plan allows, and label the line clearly
- Set the new eSIM for mobile data; leave roaming off until you land
- Avoid deleting the profile once installed — many can’t be reinstalled
Keep your delivery email available for the remaining installation or activation steps at your destination.
Sources
- Google Pixel Help: find IMEI and EID numberschecked 7 October 2026
- Apple Support: using eSIM while traveling internationallychecked 7 October 2026
- Samsung UK: use an eSIM with your Galaxy phonechecked 7 October 2026
Related guides
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