eSIM Phone Installation Guide by Device Type

1. Go to Settings > Connections > Mobile Networks
2. Select your eSIM profile
3. Toggle ON "Data roaming"

Important: To prevent conflicts, we recommend disabling other SIMs/eSIMs when using this one. Your eSIM will activate once it connects to a network in your destination country.

1. Go to Settings > Connections
2. Tap on "Mobile Networks"
3. Select "Access Point Names"
4. Make sure your eSIM profile is selected
5. Tap "Add" and enter the APN from your order email
6. Save and restart your device

1. Go to Settings
2. Tap "Network & Internet"
3. Tap "Mobile network" or "+"
4. Tap "Add more"

1. Tap "Download your eSIM"
2. Tap "Next"
3. Scan the QR code from your order email

1. Turn ON "Mobile data"
2. Turn ON "Roaming"

Important: Your eSIM won't work without roaming enabled, even if you're in the correct country. We recommend turning OFF other SIMs/eSIMs to prevent conflicts while using this eSIM.

1. Go to Settings > Network & Internet > Mobile network
2. Select your eSIM profile
3. Tap "Advanced" > "Access Point Names"
4. Tap "+" to add a new APN
5. Enter the APN details from your order email
6. Save the settings and restart your device

1. Select "eSIM"
2. Accept the terms and continue
3. Select "Add eSIM"

1. When prompted, scan the QR code from your order email
2. Wait for the installation to complete

1. Enable your eSIM profile
2. Turn ON data roaming for your eSIM profile
3. Disable other SIMs/eSIMs to prevent conflicts
4. Set up the APN if required (refer to your order email for APN details)

Troubleshooting: If your eSIM doesn't connect, try manually selecting a network operator instead of using automatic selection.

Note: Even if your device only supports one physical SIM card, SIM 1 and SIM 2 options are displayed. The eSIM card is installed in the SIM 2 slot by default.

1. Go to SIM 2
2. Select "Add eSIM"
3. Scan the QR code received from your order email

1. Enable your eSIM profile
2. Enable data roaming for your eSIM (essential for connectivity)
3. Disable other SIMs/eSIMs to prevent conflicts

Important: Your eSIM won't work without roaming enabled, even if you're in the correct country.

If required, configure the APN (check your order email for details).

If you encounter connectivity issues:

1. Try manually selecting a network operator (disable automatic selection)
2. Verify that the APN settings match those provided in your order email
3. Restart your device after making changes

Note: Your eSIM will activate once it connects to a network in your destination country.

1. Scroll down until you see the option "Manage eSIM" and click on it
2. Tap "Add mobile plan"

1. When prompted, scan the QR code from your order email
2. Wait for the installation to complete

1. Enable your eSIM profile
2. Enable data roaming for your eSIM (essential for connectivity)
3. Disable other SIMs/eSIMs to prevent conflicts
4. Configure the APN if needed (check your order email for details)

Troubleshooting Tip: If your eSIM doesn't connect automatically, try manually selecting a network operator instead of using automatic selection.

1. Go into Settings
2. Click on "Network & Internet"

1. Click on "Mobile Network"
2. Click the drop-down menu named "Advanced"
3. Click on "Carrier"

1. Tap "Add carrier" and go next
2. Scan the QR code from your order email
3. Wait for the installation to complete

1. Enable your eSIM profile
2. Enable data roaming for your eSIM (required for connectivity)
3. Disable other SIMs/eSIMs to prevent conflicts
4. Configure the APN if needed (check your order email for details)

Troubleshooting Tip: If your eSIM doesn't connect automatically, try manually selecting a network operator instead of using automatic selection.