Please use the contact form or use the direct methods below.
Email: [email protected]
Whatsapp(Technical): +6011-1534 3551 (Text Only)
Below are popular questions asked by our customers.
Products are delivered electronically through email. Please make sure you put the correct email when you check out. If you have any issue, please do not hesitate to contact our friendly customer service agents.
Please check your junk/spam box. If you have not received your order after 24 hours, please use the form to give us more details or send an email to [email protected].
Please provide all necessary details such as Order ID, ICCID, Device Details, screenshot, country you’re in and any other relevant information. This is in order to speed up our resolution effort to solve issues with your eSIM Order.
Please refer to our Return Policy Page for more detailed information.
We are a company located in Malaysia that provides eSIMs to our customer. We are located in the address below.
3670, Jalan Besar
Kampung Bukit Lanchong
Subang Jaya 40400, Selangor
Malaysia
We expect to reply each response as soon as possible. However, do take note that our response may be delayed if it is outside our normal operating hours.
Operation Hours: 10am-7pm(GMT +8), Monday-Friday
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